Please note that this products melt when exposes to sunlight/heat, so if it is being shipped to you it will melt. There may appear to be less product in the jar, but it is sold by weight and does not decrease in weight due to melting. The texture may change and it may not appear whipped and smooth and it may appear bumpy or lumpy if it melts during shipping and then hardens. Please take a small spoon or spatula and carefully mix the contents. If it arrives melted, allow the product to solidify in the jar at room temperature. Or you may speed up the process by putting the jar in the refrigerator or the freezer. After the product solidifies, please stir it with a small spoon or spatula.